How to Order
Ordering your favourite gourmet fresh food from Westin Gourmet has never been simpler or easier to achieve. Simply follow the steps below and you can confidently place your order morning, noon or night.
1. Search our extensive range of gourmet fresh meats, fish & vegetables
Browse through our collections (located in both the top and left navigation), and you will easily find the products you’re looking for. However, for an even more efficient searching experience, why not take advantage of our search tool? Simply enter a keyword or phrase and let us direct you to your desired meat.
2. Begin filling your basket
Your shopping basket is located on the top right hand side of your screen and will update every time you add an item to your basket. Simply select your order size and quantity before clicking 'Add to Basket', and you will be given the choice to continue shopping or go to the checkout.
If you would like to continue shopping, you will be returned to the page you came from whilst the item/s will have been added to your basket. This will be indicated in the top right where it will show how many items are currently in your basket.
3. Checkout
When you are ready to complete your order go to the basket (link in the top right) and select either checkout (to pay with your credit/debit card) or checkout with PayPal (to use your PayPal account).
You can review the items in your basket before purchasing through the preview pane in the top right or go to the basket page via the preview pane link 'View Shopping Basket'
Note: This is your chance to remove/cancel items from your shopping basket, increase quantities. Once you are happy with your order, click 'Checkout' to take your payment details.
4. Payment Details
To complete your order you will need to enter your payment details. We accept numerous cards: Delta, Visa Electron, Mastercard, Visa or PayPal
If you already have an account you can login here. If you have forgotten your existing account password we can send you a reset link via your account's email address. Having an account means we will retain your address data so this can be easily populated.
You can also checkout as a guest without setting up and account - just simply fill in your billing and delivery details - however, be aware you will have to repeat this process if you want to place another order.
5. Delivery date
During the checkout you will be asked to select a delivery date. Please be aware that some products have delivery restrictions and cannot be shipped on certain dates. All available delivery slots will be shown, so pick a date that best suits you. If you are not likely to be available to receive your order please leave delivery instructions of a safe place the courier can leave your package.
6. Review Your Order
Before you finish your order, you can utilise our optional delivery instructions to tell our team directions or instruct them where to leave your order in a safe place.
If you would like your order to be shipped to a different address to your billing address, please uncheck 'Ship to this address'.
If you would like to setup an account check 'Create an account for later use'.
7. Shipping costs & delivery
Please note: there is a surcharge of £4.95 on orders under £75, however spend just a penny more and you can take advantage of our FREE delivery service. All orders are delivered in vacuum packed, chilled delivery boxes.
8. Place Your Order
This is the final stage of your order process, after which you cannot cancel or amend your order. For this reason please make sure all your details are correct and once you are fully satisfied, click 'Place Order Now'.
At Westin Gourmet we strive to ensure that all your meats arrive in perfect condition. That is why we only use specially adapted -18°C ice sheets and insulated boxes to ensure 100% freshness*.
For more details about our packaging, delivery charges and delivery schedule, please view our delivery page.
*NOTE: Whilst most of our products are delivered fresh, some are delivered on the defrost (this will be clearly stated). These frozen items which are thawing must be consumed within the specified time on their label.